Legal

Your data. Your rules.

We built InoU because your days and your calls are personal. Not personal like "preferences" — personal like who calls you, when you sleep, who is in your family. So we made privacy the foundation, not an afterthought.

01
What we collect
What the service needs to work.

Account information. The email address or phone number you sign in with.

Your days. Appointments, free time, and sleep.

Your address book. The contacts you import, and the callers Claire learns from your calls.

What you tell Claire. What you tell her about yourself and your household.

Your calls and chats. For each call or text chat with Claire: the caller's number, the conversation as text, a short summary, and how it ended. Calls are not recorded as audio — the conversation is kept as text.

Devices and security. The push tokens of your devices, so we can notify you, and security logs.

02
How we use it
To keep your days and answer your calls.

Your data is used to provide the service: to keep your days, and to let Claire answer your calls and text chats for you, put some callers through to your phone, take messages, and turn away sales calls. Claire is an AI. The models answer, transcribe, and summarise. We do not use your data to train AI models or for any purpose beyond providing the service.

03
Callers are people too
If you reach Claire, this is for you.

When you call someone who uses InoU, Claire may answer. Your number, your name (if you give it), and what you say are kept as part of that person's message — as text. The call is not recorded as audio. To answer the call, the voice service named below hears what you say and speaks for Claire.

04
Who helps us
The services we use to provide InoU.

Twilio carries the phone line.

xAI is Claire's voice: speech in and out during a call.

OpenRouter provides the language models for text chats and summaries. It passes the text to the model's provider.

Apple Push Notification service and Google Firebase Cloud Messaging deliver notifications to your phone. A notification carries no content of a message.

Hosting. InoU runs on our own servers.

Each of these has its own privacy policy. We encourage you to read them.

05
What we promise

We never share your data.

Not with advertisers. Not with partners. Not with anyone — beyond the services above that we use to provide InoU.

We never train AI on your data.

Your days, your conversations, your callers — we never use any of it to train a model. Period.

We never sell your data.

We do not sell your information.

We never advertise.

No ads, and no advertising built on what we keep.

06
How we protect it

Your own vault. What we keep about you is kept in your own vault.

Independent infrastructure. InoU runs on our own servers. The few services that help us provide it are listed above.

07
What you control

Delete everything. In the app, open Settings, then Delete account, and confirm with the six digits we send you. Your account and everything in it is deleted at once. You can also ask us by email, and we answer within 30 days.

08
About Claire

Claire is an AI. Her voice, and the models that answer, transcribe and summarise, belong to the services listed above.

What we control: keeping your data in your own vault on our servers, and not using it to train models.

What we can't control: what each service does with what it receives, under its own privacy policy. We encourage you to read them.

09
Children's privacy

InoU is not for children under 13. We do not knowingly keep an account of a child under 13. If you are a parent and your child has one, write to privacy@inou.com and we will delete it.

Household members you add, children too, are part of your own data.

10
The legal stuff

InoU is provided by InoU LLC, a Florida company in the United States.

We may update this policy. We will notify registered users of material changes. Continued use after changes constitutes acceptance.

You may delete your account and everything in it in the app (Settings, then Delete account), or ask us to. If you ask, we will respond within 30 days.

Privacy questions: privacy@inou.com

This policy was last updated on October 15, 2026.

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