These terms govern your use of inou. By creating an account, you agree to them. If you don't agree, don't use the service.
inou is a personal health data platform. You upload your medical files — imaging, lab results, genetic data — and we store them securely so you can view and manage them. You can connect third-party tools, such as AI assistants, to access your data.
inou is not a medical device. It is not intended for clinical diagnosis, treatment, cure, or prevention of any disease or medical condition. inou does not provide medical advice. The platform displays your data — it does not interpret it, recommend actions, or replace a qualified healthcare professional. Always consult your doctor for medical decisions.
You must be at least 18 years old to create an account, unless a parent or guardian creates and manages the account on your behalf. You are responsible for keeping your login credentials secure. One account per person — accounts are not transferable.
You are responsible for the accuracy and legality of the data you upload. You must have the right to store and process any files you upload. Do not upload data belonging to others without their explicit consent.
We will store your data securely using FIPS 140-3 validated encryption, make it available to you through the platform, and transmit it to third-party services you explicitly authorize. For details on how we protect your data, see our security page. We will notify you of material changes to these terms or our privacy practices.
We aim for continuous availability but cannot guarantee it. The service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We are not liable for decisions you or others make based on data viewed through the platform.
Your use of inou is subject to our Privacy Policy and Data Processing Agreement, which describe what data we collect, how we use it, and your rights. By using the service, you acknowledge and agree to those terms.
Don't attempt to access other users' data. Don't reverse-engineer, probe, or attack the platform. Don't use the service for anything illegal. Don't upload malicious files. Don't upload content unrelated to health data — this is a medical platform, not general-purpose storage. Don't share your login credentials. Don't resell access to the service.
We may suspend or terminate your account. In cases of illegal activity, we will cooperate with law enforcement.
Your data is yours. You retain all rights to the health data, files, and information you upload. We claim no ownership over your content.
The inou platform — its software, design, branding, and documentation — is our property. These terms grant you a personal, non-exclusive, non-transferable license to use the service. They do not grant you rights to our code, design, or brand.
Plans and pricing are described on our pricing page. Prices may change — we will notify you in advance of any increase. Payment is handled by third-party processors. We never see or store your payment details.
If you're unhappy, contact us. We handle refunds on a case-by-case basis.
Delete your account, and all your data is permanently destroyed. No notice required. No penalty.
We may terminate your account for violation of these terms, with notice where possible. If we discontinue the service entirely, we will give you reasonable time to export your data.
To the maximum extent permitted by law, inou's total liability to you for any claim arising from these terms or the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
You agree to indemnify inou against claims arising from your use of the service, your data, or your violation of these terms.
These terms are governed by the laws of the State of Florida, United States. Disputes will be resolved in the courts of Florida.
We may update these terms. Registered users will be notified by email of material changes. Continued use after changes constitutes acceptance.
Data Protection Officer: privacy@inou.com
Last updated: February 8, 2026.